US Shipping Choices - UPS, Fedex

Express orders (2 Day, 3 Day, etc) Must be placed before 1:30pm EST in order to leave the same day
Service Delivery Commitment Service Area

UPS shipping logoUPS Next Day Air®

Early A.M.®

-Next business day delivery by 8:00 a.m. to major cities in the 48 contiguous states
-Delivery by 8:30 or 9:00 a.m. to most other U.S. cities, including Anchorage, Alaska
-Delivery by 10:00 a.m. to additional locations
-The 48 contiguous states and limited addresses in Alaska, including Anchorage
UPS shipping logoUPS Next Day Air® -Next business day delivery by 10:30 a.m., 12:00 noon, or end of day*, depending on destination -All 50 states and Puerto Rico, with some limitations in Alaska and Hawaii

UPS shipping logoUPS Next Day Air

Saver®

Commercial Destinations:
-Next business day delivery by 3:00 or 4:30 p.m. where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 noon, respectively

Residential Destinations:
-Next business day delivery by end of day*
-Available to the 48 contiguous states
-Not available to destinations where UPS Next Day Air delivery is committed by end of day

-Not available to destinations where UPS Next Day Air delivery is committed by end of day

UPS shipping logoUPS 2nd Day Air

A.M.®

-Delivery on the second business day by 10:30 a.m. or 12:00 noon to most commercial destinations

-Available to the 48 contiguous states to destinations where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 noon
-Not available to destinations where UPS Next Day Air delivery is committed by end of day

-Not available to residential destinations
UPS shipping logoUPS 2nd Day Air®

-Delivery by the end of the second business day*
-Some locations in Alaska and Hawaii require additional transit time

-All 50 states and Puerto Rico, with some limitations in Alaska and Hawaii
UPS shipping logoUPS 3 Day Select® -Delivery by the end of the third business day* -The 48 contiguous states
UPS shipping logoUPS Ground® -Day-definite delivery typically in one to five days -All 50 states and Puerto Rico

FedEx LogoFedEx Standard

Overnight®

-Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas. -Available throughout all 50 states to addresses where the FedEx Priority Overnight® delivery commitment is by 10:30 a.m. or noon
FedEx LogoFedEx 2Day® -By 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences). -Available throughout all 50 states.
FedEx LogoFedEx Ground® -Delivery in 1– 5 business days (3–7 business days to and from Alaska and Hawaii) based on the distance to your destination. Delivery is between 9 a.m. and 8 p.m.
-Available to every U.S. residential address.

Payment must be made in US Dollars.

All orders will be shipped via UPS or FedEx ground unless otherwise specified or you supply a valid
shipping account. If you'd like to use your own shipping account please supply it at checkout in the "Comments" field and we will adjust your order accordingly.

A Handling Fee of $2.50 per box will be charged to all domestic orders.

Back orders and Pre-orders will be shipped as they become available and without notification if within 60 days of order date.
Please Note: You are not charged until your merchandise ships.

Address intercepts (i.e. changes, additions, forgotten information) are subject to an additional $17.50 fee per box.

International Shipping

Canada Shipping Choices

Note: Duties and Brokerage fees are not included in our shipping rates. Cultural Intrigue is not responsible for any taxes, duties or brokerage fees associated with your order.
Service Delivery Commitment Service Area
UPS shipping logoUPS Standard® -Delivery typically in 2-7 business days depending on destination. -Available to all Canadian Provinces. Please call for accurate rates to Nunavut, Northwest Territories and the Yukon.
UPS shipping logoUPS Expedited® -Delivery by the end of the second business day. -Available to all Canadian Provinces. Please call for accurate rates to Nunavut, Northwest Territories and the Yukon.
UPS shipping logoUPS Saver® -Delivery by the end of the next business day. -Available to all Canadian Provinces. Please call for accurate rates to Nunavut, Northwest Territories and the Yukon.

Shipping to Countries other than Canada and the U.S.

Also applies to Canadian provinces Nunavut, Northwest Territories and the Yukon.

Shipping rates are not included during checkout. The amount shown during checkout is your agreement to our cancellation policy.
You will be contacted with shipping options once your order is packaged and ready for shipment.
Shipping rates do not include international duties, taxes, fees or refused shipping charges. These fees are your responsibility.
No returns or exchanges on international orders.
Report damages to our Customer Service Department at customerservice@culturalintrigue.com. Credit will be applied to your account.

If at the time you’re contacted with the shipping rates you choose to cancel the order a cancellation fee will be charged based on your order value.

Payment must be made in US Dollars.

There is a handling fee of $3.50 per box for International orders.

Ways to place your order:

- Order online on this website.
- Call us at 1-800-799-7422 or (802)-254-7422 with your order information.
- Email your order to info@culturalintrigue.com.
- Fax your order to 802-254-2320.

Future Ship Dates

If your order is placed online for items currently available and you submit a request a future shipping date we will be glad to prepare and store your order within our warehouse. At the time of storage your card will be charged for the merchandise and estimated shipping amount given to you at the time of checkout. Once your ship date has arrived we will contact you if the actual amount of shipping is over the original estimated amount. Your approval must be given as well as a credit card verification code in order for us to ship. For these orders damage claims and returns will reference the date the order actually shipped, not the date of invoice.

Cancellation Policy

This applies to orders that are cancelled after they are packaged and processed. Orders under $250.00
will incur a $25.00 fee. Orders $250 and over will incur a $50.00 fee.

All backorders will be shipped without notification, if within 60 days of original ship date.

Drop Shipping

There is a Drop Ship Fee of $2.50 per order. You will be contacted for the difference in pricing. Please note that FedEx is not able to do blind drop ships.