Ordering Terms

• New policy! No minimum order value or minimum quantities per item!
• Backorders will be shipped without notification, if within 60 days of original ship date.

Shipping

• All orders will be shipped via UPS Ground unless otherwise specified.
• A handling fee of $2.50 per box will be charged to all domestic orders; $3.50 per box on international orders.

Returns and Claims

• New policy! Free Returns! That's right; we now pay the return shipping costs on all returns within the continental US. If you are sending a return and are outside the contiguous 48 states or have an oversized item (i.e., 30" lantern or larger) you are responsible for return shipping costs.
• Claims must be made within 10 days of receiving your order.
• A 20% restocking fee will be charged for returned or refused merchandise.